Privacy Policy
Effective: 08/12/2025 (dd/mm/yyyy)
Updated: 01/07/2026 (dd/mm/yyyy)
This document explains how Titanium treats your data. Please note that this Privacy Policy only applies to the official main Titanium bot instance. When using other Titanium instances, please refer to their own Privacy Policies.
Definitions
- "bot" - an app developed for Discord.
- "Titanium", "Titanium Bot", "the bot" - the Titanium Discord bot.
- "we", "us" - Restart.
- "guild" - a Discord server.
Data Collected
When using certain Titanium features, the bot may need to collect and process some data. Titanium accesses this data using the Discord API; all data accessed is publicly accessible. The data collected may include but is not limited to:
- User Information (incl. IDs, profile picture URLs)
- User Permissions in guilds
- Guild Information (incl. guild members)
- Message Info (incl. IDs)
This information is not collected to be stored, unless explicitly specified for one of the following features:
Moderation
Titanium allows users to moderate their guilds. When a user or the bot takes an action that creates a case, the case is stored on Titanium's servers. Data stored on Titanium's guilds will include the creator's Discord user ID and the target users's Discord ID, as well as the reason that the user provides and the action that was taken. Any provided comments will also be stored, including the creation date and the creator's user ID.
Automod
Titanium provides an automod feature that allows guild moderators to let Titanium assist with moderation. This feature stores basic information about the past 100 messages per user per guild such as basic message metadata (such as ID), author and guild information, as well as, but not limited to, the following data:
- Amount of mentions
- Amount of words
- Amount of new lines
- Amount of links
- Amount of attachments
- Amount of emojis
Info
No message content or attachments are stored by Titanium's automod feature. Malicious / phishing link checking is processed locally, and your links are not stored or sent to third parties.Logging
Titanium provides a logging feature that allows guild moderators to log events that happen in their guild. The guild admins should ensure that any data logged by this feature is kept secure, by utilising Discord channel permissions. We are not responsible for any data leaks that may occur as a result of misconfigured channel permissions.
Fireboard
Titanium provides a fireboard feature that allows guild members to highlight messages by using reactions. This feature stores message IDs and corresponding channel IDs that meet the critieria as set by guild moderators, but does not store message content, attachments or who reacted.
Leaderboard
Titanium provides a leaderboard feature that allows guild members to see their XP ranking, calculated based on messages and message length. This feature stores user IDs and their corresponding XP and level, but does not store any message content or attachments. The following additional data is also collected and stored for users to view if the leaderboard feature is enabled:
- Message Count
- Word Count
- Attachment Count
- Swear Count
- Voice Chat Minutes
Server Counters
Titanium provides server counters that allow guild members to see various statistics about the guild. These counters appear as voice channels in the channel list. Titanium will store the created channel ID and the counter type when a counter channel is created, as well as the selected name.
Confessions
Titanium provides a confessions feature that allows guild members to anonymously share their confessions. This feature allows guild admins to send confession messages to a private log channel that contains the author of the confession, this is intended for moderation and compliance purposes. You should not assume that confession messages are anonymous to a guild's staff team.
Anonymous Polls
When you create an anonymous poll using Titanium, some data about the poll is stored in Titanium's database, including the creator's ID and the content of the poll. This is so Titanium can remember the poll if it restarts. The creator is not displayed to users. When you submit an answer to an anonymous poll, Titanium will store your user ID and vote inside its database, so duplicate votes can be blocked. As with the confessions feature, server moderators are able to receive logs when anonymous polls are created, including who created them. You should not assume that the creator of an anonymous poll is anonymous to a guild's staff team.
Tags
Users can create user specific tags, and guild wide tags. The tag's name, content, creator, and the last user that modified the tag will be stored, as well as the corresponding guild ID if the tag is a "server tag". The amount of times that the tag has been used is stored as well, to sort the suggestions list.
Reminders
Users can create reminders, where Titanium will send them a message after a certain time. This feature stores the reminder content and the creator's ID, as well as whether the reminder will be sent to DMs. The server ID, creating message's ID, and channel ID will be stored if the reminder is sent to a server.
Image and Video Features
When using Titanium's image and video processing features, the original file and output file will be temporarily stored in memory to complete the request. Once the request is complete, both files will be deleted from memory. No files are stored at rest at any point in the process.
Data Retention
Unless otherwise specified in feature-specific sections, Titanium will retain data only for as long as necessary to provide Titanium's services. When data is no longer needed, it is deleted from Titanium's server. If you remove Titanium from your guild and have the "Delete data after 3 days" option enabled, any stored data about your guild will be retained up to a 3 day period, then it will be deleted. If this option is disabled, data about your guild will be deleted as soon as possible.
Telemetry
When you run a Titanium slash command, use a Titanium context menu item, load results from autocorrect in Titanium slash commands, open a modal or use an embed button from Titanium, the bot will collect the following information:
- Command used
- Time the command was ran at
- User that ran the command
- Whether the command was ran in user app mode or guild mode
Info
We do not collect any arguments or data that you provide (URLs, attachments, etc) as part of this telemetry.Error Data Collection
If an error occurs while you are using Titanium, we collect the following information to fix issues and improve the bot experience:
- Command used
- Arguments provided when running the command (if applicable)
- Developer information about the error
- Time the command was ran at
- Guild the command was ran in (not collected if the bot is not in the guild)
- User that ran the command
Feedback
When you run the feedback command to submit a bug report, feature request, etc, we are the only ones that can see the feedback. We will also receive your username and user ID so we can further contact you about the request if required.
Processing Location
Titanium is operated from the United Kingdom and hosted on Hetzner servers located in Helsinki, Finland, within the European Economic Area (EEA).
By using Titanium, you understand that your data is processed in the United Kingdom and the EEA in accordance with this Privacy Policy and applicable data protection laws, including the UK GDPR where applicable.
Data Sharing
We do not share any data with third parties, apart from where it is required for core functionality of the bot or when required by law. Discord may collect some data during regular usage of their service, such as commands ran, message content and attachments sent. Please refer to their privacy policy for more information.
The full list of third party services that Titanium uses is provided here for your convenience, accurate at the time of publishing:
- Discord
- Spotify
- LRCLib
- Urban Dictionary
- Wikipedia
- The Cat API
- dog.ceo
- sandcat.link
- ReviewDB (mantikafasi.dev)
- Steam
Your Rights
As a user of Titanium, you have the following rights regarding your data:
- Request access to your data (by contacting us, see contact us section)
- Request deletion of your data
- Opt-out of data collection
Opting Out / Data Removal
As a user of Titanium, you have the right to opt out of your data being stored.
Telemetry Logs
If you would like us to remove you from all telemetry logs, please join the support Discord server and create a ticket.
User Data
To remove all user related data, use the /opt-out command - this
will remove data such as tags and leaderboard data for your account, and block further data collection
of this type.
Server Data
To remove all data about your Discord server from Titanium's systems, please follow these steps:
- Log into the web dashboard, and select your server.
- In the general settings tab, turn off the "Delete data after 3 days" option.
- Kick Titanium from your server. Data will be removed automatically. If Titanium is down / offline when you kick it, data will be removed when the bot next comes online.
Backups
To ensure that data can be restored in the case of data loss, we make use of the Duplicati backup tool. This creates encrypted backups using the AES-256 algorithm that are stored in a private Backblaze B2 storage bucket.
Since we implemented this backup policy on 30/04/2026, our backup history will build up over time. Older backups are automatically deleted, but we will always retain at least one backup. Once enough time has passed, our maximum retention schedule will be:
- One backup for each of the last 7 days
- One backup for each of the last 4 weeks
- One backup for each of the last 12 months
Warning
These backups are for internal use only. If you delete data yourself, for example, deleting a case or configuration, we will not be able to recover it for you at this time.Data Security
None of Titanium's backend services are publicly accessible. Access to the servers is restricted to Restart exclusively, and all dashboard endpoints are restricted using Discord authentication. However, no transmission, storage medium or software is 100% secure, and we are not liable for data loss or breaches.
Web Services
When you access Titanium's website or the Titanium Dashboard, Cloudflare Web Analytics is used to gain insights into our traffic and site performance. This service does not store any cookies or client-side data on your device, and IP addresses are not logged or stored. IP addresses are processed strictly at the network edge to securely route traffic and determine general, country-level geography. Cloudflare Fonts is also used to serve fonts, replacing Google Fonts, to increase performance and privacy.
Dashboard Security
When you log into the Titanium Dashboard, Titanium requests a token from Discord to get information about your account, including your Discord ID, username and profile picture. This token and your Discord ID are then stored in the dashboard's database. The token is encrypted at rest to avoid unauthorised access, and the tokens are only valid for 7 days before Discord automatically revokes them.
Data Breach Procedures
If we believe a data breach has occurred and data may have been accessed, we will do the following as a good faith effort to notify affected users:
- A public announcement informing users that the breach has occurred
- Attempt to contact affected users individually with more info about the data that was accessed if applicable
Policy Updates
We may make changes to this policy over time. If a major change is made to the privacy policy, you will be notified over public channels.
Contact Us
If you wish to contact us about a privacy related concern (policy enquiry, data access request, etc.), please join the support Discord server, then create a ticket. We will attempt to get back to you ASAP regarding your concern.